MugenHub POS Free Plan Terms

Last Updated: October 22, 2026

These terms cover the free plan of MugenHub POS at cafepos.mugenhub.com, provided by MugenHub Web Services ("we", "us"). By setting up a café on the free plan, you agree to them. Please read sections 3 to 5 carefully: they explain how you can lose your data.

1. What the free plan includes

• Up to 20 menu items. To add more, delete an item or move to a paid plan.
• One device. Your café lives in the browser you set it up in. Other devices and browsers do not see it.
• No account and no payment details.
• Features may change, and the free plan or its limits may change or end. Where we can, we will give notice on this website first.

MugenHub POS is not BIR-accredited. Its receipts are for your own records and are not official receipts or invoices.

2. Your data stays on your device

Your menu, orders, sales, stock, staff and PINs are saved only in your browser's storage on your device. We do not receive, see or keep a copy, so we cannot recover it for you.

3. We do not make backups

The free plan has no backups on our side. The only backup is the file you download yourself with Settings → Data → Download backup. If you have not downloaded one, there is nothing to restore.

4. How data can be lost

Browser storage is not permanent. Your data can disappear without warning when:

• you or someone else clears the browser's history, cache, cookies or site data, or a cleaner app does it;
• you use a private or incognito window, which forgets everything when closed;
• you uninstall the browser, remove the app from your home screen, or reset, lose or break the device;
• the device runs low on space and the browser frees some by deleting site data;
• on an iPhone or iPad, Safari may delete a website's data if you have not opened it for about 7 days (adding it to your Home Screen usually prevents this);
• storage fills up: the browser holds roughly 5 MB per site, and once it is full new changes may not save until you clear old orders in Settings;
• an update changes how data is stored, which can make older data or backup files unreadable.

5. How to protect your data

1. Add the app to your home screen and always open it from there.
2. Use one browser on one device, and do not clear its data.
3. Download a backup at the end of every trading day, and keep it somewhere other than the device, such as email or cloud storage.
4. Restore a backup on a spare device now and then, to check it works.

When you set up a café, the app asks your browser to keep its data. Browsers decide for themselves whether to agree, so this lowers the risk but does not remove it.

6. Your responsibilities

• Check that your prices, VAT, discounts and reports are correct. Your tax filings and compliance remain your responsibility.
• Keep staff PINs private. Anyone with a manager PIN can change the menu, refund orders and restore backups.
• Do not use the app for anything unlawful.

7. No warranty

The free plan is provided "as is" and "as available", without warranties of any kind, including that it will be error-free, always available, or keep your data.

8. Limitation of liability

To the extent allowed by Philippine law, MugenHub Web Services is not liable for lost or corrupted data, lost sales or profits, tax penalties, or any indirect or consequential loss arising from your use of the free plan.

9. Paid plans

Paid plans have a one-time setup fee and a monthly fee, quoted for your café, and are covered by a separate written agreement. Email hello@mugenhub.com or message us on Facebook for a quotation.

10. Changes and contact

We may update these terms. The date at the top shows the latest version, and continuing to use the free plan means you accept it. These terms are governed by the laws of the Philippines. Questions: hello@mugenhub.com.